Welcome to GovaaBazaar, where your satisfaction is our top priority. We understand that a seamless shopping experience includes reliable shipping and hassle-free returns. Here’s everything you need to know about our shipping and returns policies.
Shipping Information
1. Shipping Locations: We currently ship to addresses within the India. We’re continually exploring opportunities to expand our reach, so stay tuned for updates on international shipping.
2. Shipping Methods: We offer several shipping options to accommodate your needs, including standard and expedited shipping. Shipping fees may vary based on the chosen method and your location.
3. Processing Time: We aim to process and ship your order as quickly as possible. Most orders are processed within 1-2 business days. Please note that this processing time may vary during peak seasons or special promotions.
4. Estimated Delivery: The estimated delivery time will depend on your location and the shipping method selected during checkout. Please refer to the shipping details provided at the time of your purchase for accurate delivery estimates.
5. Order Tracking: Once your order is on its way, we’ll provide you with a tracking number. You can use this number to monitor the status and location of your shipment at any time.
Returns & Exchanges
We hope you love your purchase from GovaaBazaar, but we understand that circumstances may arise where you need to return or exchange an item. Here’s what you should know:
1. Return Eligibility: We accept returns on most items within 30 days of delivery. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.
2. Initiate the Return: To initiate a return, please contact our customer support team. We will provide you with the necessary instructions and a return authorization if applicable.
3. Return Shipping: You will be responsible for the cost of return shipping. Make sure to use a trackable and insured shipping method to guarantee safe and timely return delivery.
4. Refunds: Once your return is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method.
5. Exchanges: If you’d like to exchange an item, please get in touch with our customer support team. We’ll guide you through the exchange process and help you with the necessary arrangements.
Please note that personalized or custom-made items, as well as certain health and personal care items, may not be eligible for returns. Be sure to review the product description and contact us if you have any questions or concerns.
At GovaaBazaar, we strive to offer you the best possible shopping experience. If you have any questions or need further assistance with shipping or returns, please don’t hesitate to reach out to our dedicated customer support team. Your satisfaction is our priority, and we’re here to help in any way we can. Thank you for choosing GovaaBazaar for your shopping needs.